Please use the form below and submit it directly to Vetter. A * indicates a required field.

First Name*

Last Name*

Address*

City*

State*

Zip Code*

County*

Daytime phone*

Evening Phone

Cell Phone

Email*

Dealer Location

Dealer Contact

Builder Name

House Number


Identification Code*

The glass code number references the date of manufacture, this is helpful in identifying the product. Please include this reference number, if possible.

Markings are etched in the glass (A) or printed/stamped on one of the four sides of the metal spacer channel which separates the two panes of glass (B).

Please enter Identification Code here*

If available (found on shipping label attached to window or door):

Manufacturing Master Order Number  

Manufacturing Item   

Manufacturing Sequence  

Dealer Name   

Dealer Sales Order Number   

Retail SKU Number   

Window Style*


SINGLE HUNG

Bottom sash moves up and down

Top Sash is stationary

DOUBLE HUNG

Both sash move up and down

GLIDING

One or both sash glide horizontally

CASEMENT

Hinged on left or right side or fixed

Operates with a crank handle

AWNING

Hinged on sides

Operates with a crank handle at bottom

Opens outward from bottom

BOW

Three or more units

ANGLE BAY

Three units


SPECIALITY - Always stationary


QUARTER
ROUND

GOTHIC

PALLADIAN

OVAL

SEGMENT

ELLIPSE

CIRCLEHEAD

RHOMBUS


TRAPEZOID

TRUNCATED
HIP

GABLE

RIGHT TRIANGLE

HIP

ISOSCELES
TRIANGLE

HEXAGON

ROUND

OCTAGON


Patio Door Style*


Sliding Door

One panel slides

Left or right operation

French Sliding Door

One panel operates

Left or right operation

Wide stiles (vertical)
and rails (horizontal)

Hinged Door

One door operates on hinges

Left or right operation

Inswing only Hinged off center or side jambs

French Hinged Door

Both panels operate on hinges

Inswing or outswing available

Wide stiles(vertical)
and rails (horizontal)

Description*

Wood Exterior/Wood Interior

Aluminum Clad Exterior/Wood Interior

Vinyl Exterior/Wood Interior

Vinyl Exterior/Vinyl Interior

Visible Glass Size:

Width

Height

Accessories on window or door:

Quantity

Grille Style (Simulated Divided Lite; Grilles Between Glass; Snap-In Grilles; Simulated V-Groove)  

  

Grille Pattern (Colonial; Prairie; Custom) 

Screens 

Hardware Type   Color 

Location:

Ground Level

Second Level

Room (kitchen, bath, livingroom, etc.) 

Brief Description of Problem:*

Have you requested service before?*

Yes No

If yes, when?    Example: 12/12/2001

Has someone serviced your Vetter products in the past?*

Yes No

If yes, who?

  Contractor

  Dealer/Store  

  Service Technician

Name of Service Technician  

Service Request Number